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Drag is a shared inbox platform integrated into Gmail that combines team collaboration, AI-powered email management, and automation. It supports multiple communication channels and offers AI features like drafting, classification, and resolution to streamline customer email handling.
Ekfrazo Technologies provides enterprise-grade automation frameworks and IT service platforms integrating AI, ServiceNow, Salesforce, and cloud automation to improve customer, employee, and operational experiences. Their approach focuses on system architecture alignment, integration precision, and operational stability for complex technology stacks.
Emmidesk is a unified platform that integrates tickets, repairs, invoicing, and a branded customer portal into one system. It is designed for MSPs, IT and repair shops, trades, and small businesses to manage support, sales, and scheduling with one login and one bill.
EuTrato is a ticket management platform that integrates AI-powered responses and automation to enhance team efficiency and professionalism. It centralizes team operations, supports real-time collaboration, and offers detailed analytics and customizable workflows.
EvoTalks is a Brazilian omnichannel customer service platform that unifies WhatsApp, Instagram, Facebook, email, webchat, Messenger, Telegram, and telephony into a single panel with CRM, AI, automated flows, monitoring, tickets, and campaigns integrated. It supports multi-agent WhatsApp API with official Meta verification and offers automation and AI-powered assistance for customer interactions.
GhostChat is a live chat and AI chatbot software that you install on your own website. It features a team inbox, identity verification, multi-site support, and uses zero cookies, making it lightweight and privacy-focused.
Glerora is an AI chatbot platform that transforms websites, help centers, and documentation into AI assistants that answer visitor questions 24/7 with cited sources. It integrates content from various sources like websites, docs, PDFs, and help centers, keeping them in sync to provide grounded replies and reduce repetitive support queries.
Gupshup offers a platform to deploy secure, scalable AI Agents designed for enterprise use, enabling automation of customer interactions across various industries and channels. It supports personalized, real-time conversations to drive business growth through lead generation, sales, and customer support.
Haildesk is a multi-tenant platform that integrates AI agents with human support to automate responses using a knowledge-base-trained AI, intelligently escalate issues, and manage conversations across teams from a single dashboard.
Help Scout is a customer support platform that integrates context, collaboration, and AI to enable teams to deliver fast and exceptional service. It supports multiple communication channels and offers automation, reporting, and AI-powered assistance to improve team efficiency and customer experience.
hiy.ai provides AI-powered support agents that answer customer questions using your product documentation with source citations and honest admissions of knowledge gaps. It offers three main products: Expert Twin for public expertise sharing, Support Agent for customer support on your site, and Team Agent for internal colleague support, all grounded in your own content.
User onboarding to increase adoption, conversion rates, and reduce churn for software products. Interactive walkthroughs guide users through applications to achieve goals faster. Tooltips provide on-demand help and persistent assistance to users within the application.
Integrabot is an AI agent platform that automates customer service on official WhatsApp and website widgets. It follows up with customers, handles sales qualification, after-sales, and customer service tasks, and escalates complex cases to human teams with conversation history and summaries.
Email ticketing system with IMAP, MS Exchange, POP3, SMTP, O365 support and built-in anti-spam, deduping, and flood protection. AI-powered features that scrape websites and internal docs to auto-generate responses using large language models.
KalTalk is an AI customer support agent that answers customer queries using your own documents across live chat, email, and WhatsApp. It escalates conversations to human agents when needed and supports brand-specific tone and voice.
Keum provides pre-built AI agents for sales, support, and front desk automation that can be deployed in under 10 minutes. It engages visitors, qualifies leads, books meetings, and resolves support tickets automatically 24/7 across multiple channels including web, voice, email, and WhatsApp.
Customer support teams can reduce ticket volume by deflecting common questions with AI-powered cited answers. Crawls public documentation websites and keeps the index fresh on a schedule without framework lock-in. Syncs Markdown files from GitHub repositories automatically on each commit with citations back to the source files.