IN THE FIELD GUIDE
hiy
hiy.ai
hiy.ai provides AI-powered support agents that answer questions from your product documentation with source citations and honest gap admissions. It offers three main products: Expert Twin for public expertise sharing, Support Agent for customer support on your site, and Team Agent for internal colleague support, all using the same engine with consistent rules.
THE PRODUCT, BEYOND THE PITCH
Automatically researched · Not editorially reviewed · Sources checked Sep 11, 2026
A good fit for
- Coaches, consultants, and experts who want to create an AI twin of their expertise.
- Product teams wanting to provide AI-powered customer support with transparent sourcing and human handoff.
Know the limitations
- The Support Agent only answers visitors on your own site via a token minted by your server; it has no public URL.
- The Team Agent is only accessible to invited colleagues by email; no login wall or public access exists.
What you can do
- Customer support automation using product documentation as source material.
- Creating a public AI twin of an expert's knowledge for sharing expertise.
Features
- Answers with source citations attached for transparency.
- Admits when it does not know an answer and offers handoff to a human team member.
- Handoff of unanswered questions to your inbox with visitor's email attached.
- Citations, honest 'I don't know' responses, AI disclosure label, and report link are included on every plan.
- Import training data from blogs, YouTube, files, and pasted text.
Integrations
Not confirmed yet.
Platforms & data export
- Hosted web page at hiy.ai, inline embed or floating bubble widget on your own website, and API integration.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
Alternatives to explore
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