IN THE FIELD GUIDE
Hotelbase
hotelbase.ai
HotelBase offers an AI-powered concierge system named Mira that answers guest inquiries across multiple channels including WhatsApp, email, and the hotel's website in about 9 seconds. It integrates with property management systems (PMS) like Cloudbeds to quote live rates, hold rooms, and send payment links, aiming to increase direct bookings and reduce commission fees paid to OTAs.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Oct 7, 2026
A good fit for
- Independent stays such as boutique hotels, resorts, villas, and guesthouses with roughly 5 to 80 rooms, especially those using Cloudbeds PMS.
Know the limitations
- Currently supports only Cloudbeds PMS with read-only connection; other PMS integrations are on the roadmap.
- Mira does not invent answers; if it does not know something, it routes the conversation to the team with an acknowledgment.
What you can do
- Increasing direct bookings by answering guest questions instantly and reducing reliance on OTAs.
- Replacing multiple hospitality tools such as website chatbots, WhatsApp inbox tools, and pricing spreadsheets with a unified AI system.
Features
- AI Concierge named Mira that answers guest questions 24/7 in any language with zero invented answers.
- Integration with Cloudbeds PMS for live rate quoting, room holding for 24 hours, and sending payment links with human-approved rate changes.
- Unified inbox for managing guest conversations across channels including email and WhatsApp.
- Stack Intelligence module that maps existing tools and estimates savings by replacing or reducing them.
- Revenue Base module provides occupancy-aware rate suggestions with plain-language reasoning and autopilot option after approval.
Integrations
Not confirmed yet.
Platforms & data export
Not confirmed yet.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Cheapest fit for 1 person, all 1 tools
$0.00/month
$0.00 a year on these plans.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
FreeCheapest fit Flat subscription | $0.00 | $0.00 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Starter Flat subscription | $49.00 | $588.00 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Growth Flat subscription | $149.00 | $1,788.00 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Pro Flat subscription | $399.00 | $4,788.00 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
A practical workflow
- Train Mira by pasting your website URL; it reads rooms, rates, policies, and FAQs and you review facts before going live.
- Deploy by adding a script tag to your site and forwarding your booking inbox; Mira replies 24/7 in any language and routes complex issues to your team.
- Connect your PMS read-only to quote live rates, hold rooms for 24 hours, and send payment links with human-approved rate changes.
- Grow by turning guest questions into SEO pages, optimizing occupancy and pricing, and managing your tool stack on your schedule.
Based on the sources below. Editorial review does not imply hands-on product testing.
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