Alternatives to desku

Crisp is an AI-powered multichannel messaging platform designed to help businesses connect instantly with customers and leads through a shared inbox and various communication channels. It offers AI agents, workflow automation, a knowledge base, CRM, and analytics to enhance customer support, marketing, and sales teams' efficiency.

Ayudo is an AI-powered customer support platform that unifies multiple communication channels into a single inbox and deploys AI agents to automate ticket resolution and workflows. It integrates with existing helpdesks and supports real-time insights and knowledge management to improve customer experience and agent productivity.

Weav offers AI customer service software that automates support by learning from your website and documents to resolve over 70% of customer questions independently. It provides specialized AI agents, a unified inbox for human and AI collaboration, and continuous training to improve resolution accuracy and maintain brand voice.

Front is an AI-powered customer service platform designed to route, respond to, and measure customer conversations across multiple teams and channels. It supports complex customer work by integrating support, sales, operations, and AI agents to coordinate requests from first reply to resolution.

Zendesk is an AI-first customer service platform that delivers faster, higher quality resolutions by integrating AI agents, analytics, and a unified service ecosystem. It supports multiple channels and automates complex workflows to improve service quality, speed, and scale.

Gorgias is an AI-powered ecommerce helpdesk platform that unifies customer support channels and automates routine tickets to improve customer experience and drive revenue. It integrates deeply with Shopify and other ecommerce tools to provide full customer context and streamline support workflows.

CustomerGPT is a no-code AI customer support platform that deploys custom AI chatbots trained on company websites, documents, and help centers in under 2 minutes. It automates over 80% of customer service inquiries with grounded, cited answers and flat-rate pricing starting at $49/month.

Text by LiveChat is live chat software designed for websites, featuring an AI Agent that operates 24/7 to answer customer questions. It enables lead qualification, sales tracking from chats, and integrates with over 200 eCommerce and CMS platforms.

Kommify is an AI-powered business automation platform that integrates WhatsApp API, CRM, AI chatbots, and workflow automation into one connected ecosystem. It enables businesses to manage sales, marketing, communication, and support from a unified platform to enhance customer engagement and operational efficiency.