IN THE FIELD GUIDE
weav.com
Weav offers AI customer service software that automates support by learning from your website and documents to resolve over 70% of customer questions independently. It provides specialized AI agents, a unified inbox for human and AI collaboration, and continuous training to improve resolution accuracy and maintain brand voice.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Sep 27, 2026
Not confirmed yet.
THE COST FOR YOUR TEAM
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Cheapest fit for 1 person, all 1 tools
$0.00/month
$0.00 a year on these plans.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
LiteCheapest fit Flat subscription | $0.00 | $0.00 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Plus Flat subscription | $29.00 | $348.00 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Pro Flat subscription | $119.00 | $1,428.00 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Max Flat subscription | $359.00 | $4,308.00 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Based on the sources below. Editorial review does not imply hands-on product testing.
Candidates based on category and primary feature. Check feature and pricing differences before switching.
Supporting product teams by automating ticket handling, surfacing insights, and enabling smarter customer experiences. AI agents that understand intent, reason, decide, and take action using business policies for end-to-end customer support. AI-surfaced insights that uncover knowledge gaps and provide actionable recommendations to optimize AI workflows and reduce costs.
LoyJoy is an enterprise platform for agentic AI customer service and sales, enabling no-code creation of AI agents that handle customer inquiries via chat and phone. It operates on EU-hosted hardware in Germany, ensuring data sovereignty and compliance with GDPR and EU AI regulations.
Typewise is an AI customer experience platform that resolves support requests end to end across multiple channels and languages, allowing businesses to automate customer service with human oversight. It integrates with over 3,500 tools and uses AI operators to build and improve support workflows without coding.
Invent is a platform for creating, launching, and managing AI assistants that automate customer engagement across multiple channels. It supports intelligent, customizable assistants with features like multilingual support, live agent handoff, and self-learning from conversations.
Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.
Updated: best for, features, integrations, limitations, plans, summary, use cases, walkthrough
Before: ["Customer support teams looking to scale support with AI agents that provide expert, tone-perfect resolutions.","Teams wanting a shared workspace where humans and AI collaborate seamlessly on support tickets."]
After: ["Customer support teams seeking to automate routine queries and scale support without increasing headcount.","Businesses wanting AI agents that provide thoughtful, tone-perfect resolutions backed by deep technical expertise."]
Before: ["AI agents that master product knowledge and resolve routine queries automatically.","Inbox consolidates full cross-platform context into a unified command center for human support.","Training system that allows uploading additional training data anytime to improve AI agents.","Reporting tools that provide clarity through outcomes and advanced analytics.","Smart escalation rules to route and escalate messages to the right people."]
After: ["AI agents that master product knowledge and resolve routine queries 24/7 with accuracy.","Automated drafting of replies to assist support teams without interrupting their workflow.","Customizable AI agent tone, response length, prohibited phrases, and additional context injection to match company voice.","Smart escalation rules to route and escalate messages ensuring the right people see the right messages.","Continuous improvement by learning from team ticket resolutions and training materials to sharpen knowledge and match brand voice."]
Before: []
After: ["Integrates with Shopify, Google Drive, Stripe, and supports custom actions, API access, and webhooks in higher plans."]
Before: ["Free plan limits to 20 AI messages per month, 1 teammate, and 100KB training data."]
After: ["Free plan limits to 20 AI messages per month, 1 teammate, 1 custom email, and 100KB training data."]
Before: [{"name":"Lite","note":"Automatically extracted from the linked pricing source. Team allowances are unconfirmed; flat and free estimates are limited to one person. Confirm usage, taxes and terms with the provider.","annual":0,"monthly":0,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]
After: [{"name":"Lite","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":0,"monthly":0,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Plus","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":29,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Pro","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":119,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Max","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":359,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]
Before: "Weav is an AI customer support software that automates resolution of customer queries by learning from your website and documents. It provides intelligent AI agents that handle routine and complex support issues 24/7, improving continuously by analyzing real ticket resolutions and training materials."
After: "Weav offers AI customer service software that automates support by learning from your website and documents to resolve over 70% of customer questions independently. It provides specialized AI agents, a unified inbox for human and AI collaboration, and continuous training to improve resolution accuracy and maintain brand voice."
Before: ["Automate customer support to resolve over 70% of questions without increasing headcount.","Handle complex troubleshooting and internal team queries with AI agents that execute real-world workflows."]
After: ["Automate customer support to resolve routine queries and reduce support headcount.","Provide seamless handoffs from AI to human agents for complex issues requiring personal attention."]
Before: ["Add your training content, adjust tone, and let Weav sound like your best agent.","Create specialized AI agents for any scenario and train them for their specific roles.","Use smart escalation rules to route and escalate messages to the right people."]
After: ["Add your training content and adjust AI agent tone to make Weav sound like your best agent.","Create specialized AI agents for any scenario and train them for their specific roles.","Set up routing and escalation rules to ensure messages reach the right people."]
Comments
No comments yet. Be the first to say what weav costs you.