IN THE FIELD GUIDE
useinvent
useinvent.com
Invent is a platform for creating, launching, and managing AI assistants that automate customer engagement across multiple channels. It supports intelligent, customizable assistants with features like multilingual support, live agent handoff, and self-learning from conversations.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Sep 12, 2026
A good fit for
- Businesses and agencies needing scalable AI assistants for customer engagement across multiple channels.
- Large organizations requiring dedicated support, SLA, and custom integrations.
Know the limitations
- First messages in a conversation cost more due to lack of prompt caching; subsequent messages cost less.
What you can do
- Customer service automation with 24/7 availability and intelligent responses.
- Sales support by handling bookings, payments, and customer engagement through multiple channels.
Features
- Unified AI Inbox consolidates all customer messages from different channels into one place.
- Live agent handoff allows seamless transfer of conversations to human agents with full context and memory attached.
- Multilingual support with automatic language detection and replies in over 100 languages.
- Self-learning assistants that remember customer facts, preferences, and goals, and improve over time.
- Integration with over 300 ready-made actions including bookings, payments, CRM updates, and API calls.
Integrations
Not confirmed yet.
Platforms & data export
- Exports conversation summaries and memory to human agents during handoff.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
Enterprise Flat subscription | By quote | — | Priced by quote — ask the provider for a figure. Contact the provider for a quote. |
A practical workflow
- Describe when the assistant should run an action in plain English, e.g., 'Use after payment is verified.'
- The assistant automatically fills details like names, dates, and emails from the conversation or asks if missing.
- The assistant finds the correct calendar, board, or sheet automatically with connected account permissions.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
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