IN THE FIELD GUIDE
typewise
typewise.app
Typewise is an AI customer experience platform that resolves support requests end to end across multiple channels and languages, allowing businesses to automate customer service with human oversight. It integrates with over 3,500 tools and uses AI operators to build and improve support workflows without coding.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Sep 12, 2026
A good fit for
- Small and mid-size businesses launching AI support quickly without developers.
- Enterprises needing security, compliance, custom integrations, and dedicated support.
Know the limitations
- Requires annual billing for Business and Enterprise plans.
- Additional users cost $89 per month each, which may increase total cost for larger teams.
What you can do
- Automating customer support to boost satisfaction and reduce costs by resolving tickets autonomously or with human handoff.
- Running support at scale for enterprises with compliance needs and custom integrations.
Features
- AI agents and human agents work together in one workspace with a supervisor routing requests to specialists.
- AI operator named Nova builds, tests, and deploys specialists and automations in plain language without coding.
- Supports multiple communication channels including chat, email, WhatsApp, social media, voice, ChatGPT, Claude, and in-app messaging.
Integrations
- Integrates with over 3,500 tools including Zendesk, Salesforce, Shopify, Slack, Stripe, and Freshdesk to access data and take actions across CRM, ERP, billing, commerce, and communication platforms.
- Supports CRM integrations including Salesforce, HubSpot, Pipedrive, Zoho CRM, and Microsoft Dynamics 365 to pull contact and deal context into replies.
Platforms & data export
Not confirmed yet.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
ENTERPRISE Flat subscription | By quote | — | Priced by quote — ask the provider for a figure. Contact the provider for a quote. |
A practical workflow
- Supervisor routes each customer request to the appropriate specialist AI agent who acts across integrated systems and involves humans when needed.
- AI operator Nova builds specialists and automations from plain language instructions, tests changes, and suggests improvements for approval.
- Humans handle approvals, judgment calls, and takeovers with full context in the Typewise Inbox or existing helpdesk.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
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