Side by side
hiy vs whisperchat
Plans read from both vendors' own pricing pages, with the same seats and billing applied to each. whisperchat is a verified alternative to hiy: it does the same main job for a similar customer.
hiy.ai offers an AI support agent platform that quickly creates AI-powered customer support agents by pasting a website URL. The agents answer customer questions with sourced citations, hand over complex queries to human teams, and learn from gaps in knowledge through a teach queue system.
- Starting price
- Price not published
- Price clarity
- Not graded
- Category
- Customer support
- Platforms
- Web-based platform with embedding on websites and integration inside your own product via API and token authentication.
- Good fit for
- Businesses wanting to automate customer support with AI agents that cite sources and hand over complex queries to humans.
- Limitations
- Voice support is not yet available but is being explored.. Support Agent requires a server to mint tokens for visitor authentication; without a server, knowledge counts as public on listed websites.
WhisperChat is an AI chatbot designed for websites to answer repetitive customer questions using the site's own content, FAQs, and documents. It supports website support, lead capture, and integrates with Odoo Website, eCommerce, CRM, and support workflows to reduce support workload and improve customer experience.
- Starting price
- From $49/mo
- Price clarity
- Price clarity grade C, 67 out of 100 67 of 100
- Category
- Customer support
- Platforms
- Not confirmed
- Good fit for
- Website support teams, especially those using Odoo Website, eCommerce, CRM lead capture, and first-line support workflows.
- Limitations
- Lower-tier plans do not include branding removal, analytics dashboard, recurring question insights, or confusing page detection.
What each one costs your team
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$49/month
1 of 2 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
StandardCheapest fit Flat subscription | $49 | $588 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Pro Flat subscription | $149 | $1,788 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Scale Flat subscription | $399 | $4,788 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
hiy
Best fit
Businesses wanting to automate customer support with AI agents that cite sources and hand over complex queries to humans.
Trade-offs
Voice support is not yet available but is being explored.; Support Agent requires a server to mint tokens for visitor authentication; without a server, knowledge counts as public on listed websites.
Integrations / export
Handovers can be sent to Inbox, Zendesk, or Intercom tickets if connected.
whisperchat
Best fit
Website support teams, especially those using Odoo Website, eCommerce, CRM lead capture, and first-line support workflows.
Trade-offs
Lower-tier plans do not include branding removal, analytics dashboard, recurring question insights, or confusing page detection.
Integrations / export
Not confirmed
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