whisperchat

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1. 10/13/2026

   Updated: best for, features, free plan, limitations, plans, summary, switching, use cases, walkthrough

   See recorded changes

   bestFor

   Before: ["Website support teams, especially those using Odoo Website, eCommerce, CRM, and support workflows needing to automate repetitive customer questions and lead capture."]

   After: ["Website support teams, especially those using Odoo Website, eCommerce, CRM lead capture, and first-line support workflows."]

   features

   Before: ["Trains AI chatbot on your own website content, FAQs, and documents to provide accurate answers.","Chat widget installation on websites for instant customer support and lead capture.","Human escalation support when the AI is unsure, ensuring complex queries are handled by team members.","Confidence indicator shows how certain the AI is about its answers to users.","Lead capture feature available on paid plans to collect customer information from conversations."]

   After: ["Trains on your own website content, FAQs, and documents to provide accurate answers.","Provides confidence indicators to help support teams review answer quality and maintain control.","Supports human escalation when the AI is unsure, ensuring sensitive conversations are handled by a human.","Offers 24/7 instant responses to customer questions without waiting for manual replies.","Integrates with Odoo Website, eCommerce, CRM, and support workflows via a free Odoo app."]

   freePlan

   Before: true

   After: "Not recorded"

   limitations

   Before: ["Free plan does not include lead capture, analytics dashboard, recurring question insights, confusing page detection, or branding removal."]

   After: ["Lower-tier plans do not include branding removal, analytics dashboard, recurring question insights, or confusing page detection."]

   plans

   Before: []

   After: [{"name":"Standard","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":49,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Pro","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":149,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Scale","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":399,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]

   summary

   Before: "WhisperChat is an AI chatbot designed for website support that answers customer questions using the website's own content, FAQs, and documents. It integrates with Odoo Website, eCommerce, CRM, and support workflows to automate first-line support and lead capture."

   After: "WhisperChat is an AI chatbot designed for websites to answer repetitive customer questions using the site's own content, FAQs, and documents. It supports website support, lead capture, and integrates with Odoo Website, eCommerce, CRM, and support workflows to reduce support workload and improve customer experience."

   switching

   Before: ["Users can upgrade or downgrade plans anytime with changes applied on the billing cycle to maintain support coverage."]

   After: []

   useCases

   Before: ["Provide instant answers on websites to reduce visitor hesitation and support tickets, improving customer experience and sales conversion."]

   After: ["Answer repetitive customer questions instantly from website content to reduce support tickets and improve customer experience.","Capture leads by engaging visitors in conversation and collecting contact details when buying intent is detected."]

   walkthrough

   Before: ["Install the chat widget on your website in minutes to provide support where customers ask questions.","Handle customer support automatically with AI, including confidence indicators and escalation to humans when needed."]

   After: ["Train the chatbot on your knowledge by importing website content, FAQs, or documents.","Install the chat widget on your website in minutes to make support available where customers ask questions.","Handle customer support automatically with AI, escalating to humans when necessary."]