Side by side
hiy vs Insitegpt
Plans read from both vendors' own pricing pages, with the same seats and billing applied to each. Insitegpt is a verified alternative to hiy: it does the same main job for a similar customer.
hiy.ai offers an AI support agent platform that quickly creates AI-powered customer support agents by pasting a website URL. The agents answer customer questions with sourced citations, hand over complex queries to human teams, and learn from gaps in knowledge through a teach queue system.
- Starting price
- Price not published
- Price clarity
- Not graded
- Category
- Customer support
- Platforms
- Web-based platform with embedding on websites and integration inside your own product via API and token authentication.
- Good fit for
- Businesses wanting to automate customer support with AI agents that cite sources and hand over complex queries to humans.
- Limitations
- Voice support is not yet available but is being explored.. Support Agent requires a server to mint tokens for visitor authentication; without a server, knowledge counts as public on listed websites.
InsiteGPT is an AI-powered customer support tool that trains on your documents, website, and help center to automatically answer customer questions and capture leads without needing a developer. It is designed for founders and small teams to reduce repetitive support tickets and provide instant, accurate responses 24/7 from their own content.
- Starting price
- From $39/mo
- Price clarity
- Price clarity grade C, 62 out of 100 62 of 100
- Category
- Customer support
- Platforms
- Supports content sources including websites, Notion, Google Drive, and PDFs for training the AI.
- Good fit for
- Founders and small teams who want to stop answering repetitive customer support questions and automate lead capture.
- Limitations
- The AI answers only from your own content, so it does not generate generic AI responses or guesses.. Complex or high-value questions are handed off to human support agents to maintain control and quality.
What each one costs your team
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$39/month
1 of 2 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
StarterCheapest fit Flat subscription | $39 | $468 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
Pro Flat subscription | $99 | $1,188 | Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider. |
hiy
Best fit
Businesses wanting to automate customer support with AI agents that cite sources and hand over complex queries to humans.
Trade-offs
Voice support is not yet available but is being explored.; Support Agent requires a server to mint tokens for visitor authentication; without a server, knowledge counts as public on listed websites.
Integrations / export
Handovers can be sent to Inbox, Zendesk, or Intercom tickets if connected.
Insitegpt
Best fit
Founders and small teams who want to stop answering repetitive customer support questions and automate lead capture.
Trade-offs
The AI answers only from your own content, so it does not generate generic AI responses or guesses.; Complex or high-value questions are handed off to human support agents to maintain control and quality.
Integrations / export
Native integrations with Slack, HubSpot, Zendesk, Intercom, Salesforce, Zoho, Webhook, and 50+ more.
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