Side by side
hiy vs Magicchat
Plans read from both vendors' own pricing pages, with the same seats and billing applied to each. Magicchat is a verified alternative to hiy: it does the same main job for a similar customer.
hiy.ai offers an AI support agent platform that quickly creates AI-powered customer support agents by pasting a website URL. The agents answer customer questions with sourced citations, hand over complex queries to human teams, and learn from gaps in knowledge through a teach queue system.
- Starting price
- Price not published
- Price clarity
- Not graded
- Category
- Customer support
- Platforms
- Web-based platform with embedding on websites and integration inside your own product via API and token authentication.
- Good fit for
- Businesses wanting to automate customer support with AI agents that cite sources and hand over complex queries to humans.
- Limitations
- Voice support is not yet available but is being explored.. Support Agent requires a server to mint tokens for visitor authentication; without a server, knowledge counts as public on listed websites.
MagicChat is an AI-powered chatbot platform designed to provide customer support and onboarding assistance when human teams are offline. It integrates with websites and applications to answer product questions, handle support tickets, and help with sales conversions automatically.
- Starting price
- Price not published
- Price clarity
- Price clarity grade F, 20 out of 100 20 of 100
- Category
- Customer support
- Platforms
- Websites and applications including Next.js, WordPress, Shopify, and any website via JavaScript snippet.
- Good fit for
- Teams that cannot provide 24/7 human support and want to maintain customer engagement and sales outside business hours.
- Limitations
- The chatbot answers only from indexed and verified documents; it does not invent answers if information is missing.. Single-page apps or sites behind login or blocking crawlers may not be fully indexable unless JavaScript rendering is supported.
What each one costs your team
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
2 of 2 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
Enterprise Flat subscription | By quote | — | Priced by quote — ask the provider for a figure. Contact the provider for a quote. |
hiy
Best fit
Businesses wanting to automate customer support with AI agents that cite sources and hand over complex queries to humans.
Trade-offs
Voice support is not yet available but is being explored.; Support Agent requires a server to mint tokens for visitor authentication; without a server, knowledge counts as public on listed websites.
Integrations / export
Handovers can be sent to Inbox, Zendesk, or Intercom tickets if connected.
Magicchat
Best fit
Teams that cannot provide 24/7 human support and want to maintain customer engagement and sales outside business hours.
Trade-offs
The chatbot answers only from indexed and verified documents; it does not invent answers if information is missing.; Single-page apps or sites behind login or blocking crawlers may not be fully indexable unless JavaScript rendering is supported.
Integrations / export
Not confirmed
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