In the field guide

solarwinds

solarwinds.com

Monitoring and troubleshooting hybrid IT infrastructure including networks, applications, and databases. Incident response with event correlation, on-call management, and intelligent routing. AI-driven automation in IT service management to streamline workflows and enhance agent efficiency.

The product, beyond the pitch

Editorially reviewed · Sources checked Nov 1, 2026

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A good fit for

IT teams needing comprehensive monitoring and observability across hybrid environments
Organizations seeking integrated IT service management with AI automation

Know the limitations

Pricing requires multi-year contracts billed annually

What you can do

Monitoring and troubleshooting hybrid IT infrastructure including networks, applications, and databases
Incident response and operational resilience through intelligent alerting and collaboration

Features

Incident response with event correlation, on-call management, and intelligent routing
AI-driven automation in IT service management to streamline workflows and enhance agent efficiency

Integrations

Not confirmed yet.

Platforms & data export

Supports integration with open-source frameworks, public APIs, and third-party tools

solarwinds pricing

No plans recorded yet.

THE COST FOR YOUR TEAM

Go beyond the starting price.

Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.

PeopleBillingCurrencyPrices are shown as published. No exchange rates are applied.Monthly usage per toolApplies to each tool’s own unit. Leave at 0 for subscription cost only.

Known monthly subtotal

$0.00/month

1 of 1 tools could not be priced with these inputs, so this is not the full cost.

Plan costs based on your requirements
Tool / plan	Monthly	Per year	What this assumes
solarwinds	No pricing recorded yet. Check the official site, or ask the owner to add it.

A practical workflow

Use AI-powered insights and automation to detect anomalies, optimize performance, and manage incidents

Based on the sources below. Editorial review does not imply hands-on product testing.

Alternatives to explore

Filter alternatives →

Candidates based on category and primary feature. Check feature and pricing differences before switching.

New Relic

Reviewedprice clarity

New Relic is an AI-powered observability platform that correlates telemetry across the entire stack to isolate root causes and reduce mean time to resolution (MTTR). It offers a complete observability toolkit including application performance monitoring, digital experience monitoring, AI and agentic monitoring, infrastructure monitoring, log management, and security features.

Developer toolsFree plan

Grafana

Reviewedprice clarity

Grafana Cloud is an AI-powered observability platform built on open standards that unifies metrics, logs, traces, profiles, and business data. It supports full-stack observability and integrates with existing tools without requiring rip-and-replace, offering features like AI assistant, adaptive telemetry for cost optimization, and incident response management.

Developer toolsFree plan

betterstack

price clarity

Better Stack offers an AI-driven Site Reliability Engineering (SRE) and Monitoring, Control, and Protection (MCP) server platform integrating logs, metrics, traces, and error tracking with incident management and on-call scheduling. It provides a comprehensive observability stack including uptime monitoring, real user monitoring, error tracking, and status pages with AI-native features and predictable pricing significantly cheaper than competitors like Datadog.

Developer toolsFree planAuto-researched

solarwinds vs New Relic solarwinds vs Grafana solarwinds vs betterstack

Plan a switch from solarwinds →

What changed

1 recorded change · latest 11/1/2026

Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.

11/1/2026
Updated: best for, export formats, features, limitations, sources, summary, use cases, walkthrough
See recorded changes
bestFor
Before: ["IT teams needing comprehensive network, server, and application monitoring with hybrid and cloud environment support."]
After: ["IT teams needing comprehensive monitoring and observability across hybrid environments","Organizations seeking integrated IT service management with AI automation"]
exportFormats
Before: []
After: ["Supports integration with open-source frameworks, public APIs, and third-party tools"]
features
Before: ["Unified data across metrics, traces, logs, and user experience for accelerated insights.","Extensible with open-source framework, public API, and out-of-the-box third-party integrations.","Automated threat detection and response with integrated compliance reporting in Security Event Manager.","Network Performance Monitor provides visualization of critical network paths with NetPath™ for faster root cause analysis.","Network Configuration Manager offers network automation, compliance, and configuration backup."]
After: ["Incident response with event correlation, on-call management, and intelligent routing","AI-driven automation in IT service management to streamline workflows and enhance agent efficiency"]
limitations
Before: []
After: ["Pricing requires multi-year contracts billed annually"]
sources
Before: [{"url":"https://www.solarwinds.com/","label":"Observability, Database, and IT Service Management | SolarWinds"},{"url":"https://www.solarwinds.com/products","label":"Free Trials of Observability, Network Monitoring, ITSM and Database Software | SolarWinds"},{"url":"https://www.solarwinds.com/web-help-desk","label":"Web Help Desk - IT Ticketing Software | SolarWinds"}]
After: [{"url":"https://www.solarwinds.com/","label":"Observability, Database, and IT Service Management | SolarWinds"},{"url":"https://www.solarwinds.com/pricing","label":"SolarWinds Pricing | SolarWinds"}]
summary
Before: "SolarWinds provides hybrid IT observability and IT management software designed to accelerate digital transformation. It offers tools for network monitoring, database management, service management, and security with AI-powered features and hybrid cloud support."
After: "Monitoring and troubleshooting hybrid IT infrastructure including networks, applications, and databases. Incident response with event correlation, on-call management, and intelligent routing. AI-driven automation in IT service management to streamline workflows and enhance agent efficiency."
useCases
Before: ["Monitoring and managing hybrid IT environments including cloud-native applications, microservices, Kubernetes, and containers."]
After: ["Monitoring and troubleshooting hybrid IT infrastructure including networks, applications, and databases","Incident response and operational resilience through intelligent alerting and collaboration"]
walkthrough
Before: ["Convert email requests into help desk tickets automatically, route tickets with rules, and manage tasks across departments.","Associate problem tickets with IT assets and track service request history for better organization.","Send email and SMS alerts when tickets are unattended or unassigned to ensure timely responses."]
After: ["Use AI-powered insights and automation to detect anomalies, optimize performance, and manage incidents"]

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Sources & research

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