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IN THE FIELD GUIDE

New Relic

newrelic.com

New Relic is an AI-powered observability platform that correlates telemetry across the entire stack to isolate root causes and reduce mean time to resolution (MTTR). It offers a complete observability toolkit including application performance monitoring, digital experience monitoring, AI and agentic monitoring, infrastructure monitoring, log management, and security features.

THE PRODUCT, BEYOND THE PITCH

Editorially reviewed · Sources checked Nov 2, 2026

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A good fit for

  • Product managers, engineers, and executives who need shared performance dashboards or alert-status visibility.

Know the limitations

  • Free tier includes 100 GB data ingest per month; exceeding this limit requires upgrading to a paid plan or data ingestion will cease until the next month.

What you can do

  • Isolate root causes of issues across the technology stack to reduce mean time to resolution (MTTR).
  • Monitor and optimize cloud costs in real time across multi-cloud and Kubernetes environments.

Features

  • Application Performance Monitoring (APM) to connect application performance to customer experience and revenue.
  • Digital Experience Monitoring uses AI to pinpoint session friction and UX flaws before they impact margins.
  • AI and Agentic Monitoring to manage AI agents, scale AI safely, and control AI costs in real time.
  • Infrastructure Monitoring to manage cloud-native and Kubernetes environments with infrastructure health tied to applications.
  • Log Management to scale logging strategy cost-effectively by querying data in place and simplifying compliance.

Integrations

  • Offers over 800 pre-built integrations for comprehensive observability.

Platforms & data export

  • Cloud-based platform providing full-stack observability with AI-driven operations at scale.

THE COST FOR YOUR TEAM

Go beyond the starting price.

Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.

Cheapest fit for 1 person, all 1 tools

$0.00/month

$0.00 a year on these plans.

Plan costs based on your requirements
Tool / planMonthlyPer yearWhat this assumes
New Relic logoNew Relic

FreeCheapest fit

Flat subscription

$0.00$0.00

Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.

A practical workflow

  1. Start with the free tier offering 100 GB data ingest and one free full platform user with access to 50+ capabilities.
  2. Upgrade to Pro for teams with more than five engineers, unlimited full platform users, and advanced support options.

Based on the sources below. Editorial review does not imply hands-on product testing.

Alternatives to explore

Filter alternatives →

Candidates based on category and primary feature. Check feature and pricing differences before switching.

Grafana logo

Grafana Cloud is an AI-powered observability platform built on open standards that unifies metrics, logs, traces, profiles, and business data. It supports full-stack observability and integrates with existing tools without requiring rip-and-replace, offering features like AI assistant, adaptive telemetry for cost optimization, and incident response management.

Plan a switch from New Relic →

What changed

1 recorded change · latest 10/11/2026

Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.

  1. Updated: export formats, features, integrations, limitations, platforms, summary, use cases, walkthrough

    See recorded changes
    exportFormats

    Before: ["Supports querying data in place for log management, enabling efficient data-driven operations."]

    After: []

    features

    Before: ["Application Performance Monitoring (APM) connects application performance to customer experience and revenue.","Digital Experience Monitoring uses AI to pinpoint session friction and UX flaws before they impact margins.","AI and Agentic Monitoring controls AI agents, scales AI safely, and manages AI costs in real time.","Infrastructure Monitoring manages cloud-native and Kubernetes environments with system-wide context tied to applications.","Log Management enables instant data search, simplifies compliance, and reduces data toil by querying data in place."]

    After: ["Application Performance Monitoring (APM) to connect application performance to customer experience and revenue.","Digital Experience Monitoring uses AI to pinpoint session friction and UX flaws before they impact margins.","AI and Agentic Monitoring to manage AI agents, scale AI safely, and control AI costs in real time.","Infrastructure Monitoring to manage cloud-native and Kubernetes environments with infrastructure health tied to applications.","Log Management to scale logging strategy cost-effectively by querying data in place and simplifying compliance."]

    integrations

    Before: ["Offers 800+ pre-built integrations for comprehensive observability."]

    After: ["Offers over 800 pre-built integrations for comprehensive observability."]

    limitations

    Before: ["Free tier includes 100 GB data ingest per month; exceeding this limit disables data ingest and platform access until upgrade or next month.","A New Relic customer can have only a single edition at a time, meaning all full platform users must be on the same edition."]

    After: ["Free tier includes 100 GB data ingest per month; exceeding this limit requires upgrading to a paid plan or data ingestion will cease until the next month."]

    platforms

    Before: []

    After: ["Cloud-based platform providing full-stack observability with AI-driven operations at scale."]

    summary

    Before: "New Relic is an AI-powered observability platform that correlates telemetry across the entire stack to isolate root causes and reduce mean time to resolution (MTTR). It offers a comprehensive observability toolkit including application performance monitoring, digital experience monitoring, AI and agentic monitoring, infrastructure monitoring, log management, and security features."

    After: "New Relic is an AI-powered observability platform that correlates telemetry across the entire stack to isolate root causes and reduce mean time to resolution (MTTR). It offers a complete observability toolkit including application performance monitoring, digital experience monitoring, AI and agentic monitoring, infrastructure monitoring, log management, and security features."

    useCases

    Before: ["Monitoring and troubleshooting application and system uptime and reliability.","Identifying and resolving user experience issues and customer friction points before they impact business margins."]

    After: ["Isolate root causes of issues across the technology stack to reduce mean time to resolution (MTTR).","Monitor and optimize cloud costs in real time across multi-cloud and Kubernetes environments."]

    walkthrough

    Before: ["Start with the free tier offering 100 GB data ingest and one full platform user with access to 50+ capabilities.","For larger teams with complex workloads, upgrade to Pro edition with unlimited full platform users and faster support response."]

    After: ["Start with the free tier offering 100 GB data ingest and one free full platform user with access to 50+ capabilities.","Upgrade to Pro for teams with more than five engineers, unlimited full platform users, and advanced support options."]

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