IN THE FIELD GUIDE
sentrup
sentrup.com
Sentrup is an AI Customer Operations platform that automates customer conversations and verified business actions across voice, web chat, and messaging channels. It integrates with calendars, CRMs, and APIs to handle tasks like booking appointments, processing cancellations, qualifying leads, and escalating complex cases to human agents.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Sep 12, 2026
A good fit for
- Clinics needing automated appointment handling and reduced phone tag.
- Service teams requiring fast answers to repetitive support queries without increasing ticket volume.
Know the limitations
- Free plan limits to 100 web conversations per month with Sentrup branding and one chatbot.
What you can do
- Automate appointment scheduling and reduce phone tag for clinics.
- Answer repetitive support questions at scale for service teams to reduce ticket volume.
Features
- AI voice calling agent that answers calls, books appointments, and performs live call transfers.
- Website chat coverage with instant replies and context-aware chat via an embedded widget.
- Knowledge base answers using document upload and vector search for accurate retrieval.
- Appointment scheduling with booking flow, calendar sync, and email confirmation.
- Escalation handoff that routes conversations to human agents with preserved transcripts.
Integrations
- Integrates with calendars, CRMs, and APIs for real-time data and business actions.
Platforms & data export
- Supports voice, web chat, and WhatsApp messaging channels.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Cheapest fit for 1 person, all 1 tools
$0.00/month
$0.00 a year on these plans.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
FreeCheapest fit Flat subscription | $0.00 | $0.00 | Automatically extracted from the linked pricing source. Confirm usage, taxes and terms with the provider. |
A practical workflow
- Embed a single script on your website to add the chatbot widget that provides instant AI answers.
- Upload FAQs, manuals, or PDF brochures to train the chatbot using vector lookup for accurate answers.
- Route complex queries to live agents with full context preserved for seamless handoff.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
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