AIRIN is a 24/7 AI receptionist designed for service businesses like insurance agencies, HVAC, and plumbing. It answers calls in under 2 seconds, books appointments, captures quotes, and supports English and Spanish languages, integrating with existing phone numbers and calendars.
IN THE FIELD GUIDE
Fieldline
fieldline.work
FieldLine is a call management and lead capture software designed specifically for home services businesses like HVAC, plumbing, and roofing. It provides dedicated tracking numbers, call recording with searchable transcripts, automatic lead capture, and an AI receptionist that answers calls 24/7, books jobs, and texts details to the team.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Oct 5, 2026
A good fit for
- Operators in home services such as HVAC, plumbing, roofing, electrical, pest control, landscaping, garage doors, appliance repair, pool & spa, and handyman services.
Know the limitations
- SMS messaging, toll-free numbers, number porting, and CSV import are planned but not yet available, expected in 2026.
What you can do
- Answering and managing inbound calls for home service crews to ensure no missed leads and efficient job booking.
- Tracking call sources by assigning dedicated phone numbers per marketing channel to measure channel effectiveness.
Features
- Dedicated phone numbers per marketing channel and technician to track call sources.
- Automatic call recording with searchable transcripts for easy retrieval of customer conversations.
- Automatic lead capture that converts inbound calls into lead cards with contact info, source, and suggested next steps without manual data entry.
- AI receptionist that answers calls 24/7 in a natural voice, books appointments, and texts lead details to the team, only using information taught to it to avoid guessing.
Integrations
- Integrates with Zapier, Make, Slack, webhooks, and CRM tools to send new leads, bookings, missed calls, and call summaries automatically.
Platforms & data export
- Web-based workspace accessible via browser with no app installation required.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
A practical workflow
- Provision dedicated phone numbers per technician and marketing channel in seconds to attribute calls automatically.
- Forward calls to the phones your team already uses without requiring a softphone or app installation.
- Automatically convert every call into a searchable transcript, AI summary, and structured lead card with contact details and next steps.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
Filter alternatives →Candidates based on category and primary feature. Check feature and pricing differences before switching.
AgentZap is an AI receptionist software that answers business calls 24/7, books appointments live into calendars, qualifies leads, and handles customer inquiries with conversational AI. It integrates with over 244 tools and supports bilingual answering, call recording with PII masking, and live agent handoff.
AI & AgentsAuto-researched
Sayora is an AI receptionist service designed for UK small businesses that answers calls, captures caller details, and sends leads via text or email. It operates 24/7, screens sales calls, and integrates with calendars to book appointments during calls.
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