In the field guide

dragapp

dragapp.com

Drag is a shared inbox platform integrated into Gmail that combines team collaboration, AI-powered email management, and automation. It supports multiple communication channels and offers AI features like drafting, classification, and resolution to streamline customer email handling.

The product, beyond the pitch

Automatically researched · Not editorially reviewed · Sources checked Sep 13, 2026

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A good fit for

Not confirmed yet.

Know the limitations

AI features are included only in Plus and Pro plans, not in Starter
No per-resolution fees but pricing is per user per month

What you can do

Not confirmed yet.

Features

Shared inboxes with Kanban and list views inside Gmail
AI assists including drafts, summaries, classification, sentiment, and knowledge base integration

Integrations

Not confirmed yet.

Platforms & data export

Available as Chrome extension, web app, desktop app, iOS and Android apps

dragapp pricing

No plans recorded yet.

THE COST FOR YOUR TEAM

Go beyond the starting price.

Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.

PeopleBillingCurrencyPrices are shown as published. No exchange rates are applied.Monthly usage per toolApplies to each tool’s own unit. Leave at 0 for subscription cost only.

Known monthly subtotal

$0/month

1 of 1 tools could not be priced with these inputs, so this is not the full cost.

Plan costs based on your requirements
Tool / plan	Monthly	Per year	What this assumes
dragapp	No pricing recorded yet. Check the official site, or ask the owner to add it.

Alternatives to explore

Filter alternatives →

Candidates based on category and primary feature. Check feature and pricing differences before switching.

Ayudo

Reviewedprice clarity

Ayudo is an AI-powered customer support platform that unifies multiple communication channels into a single inbox and deploys AI agents to automate ticket resolution and workflows. It integrates with existing helpdesks and supports real-time insights and knowledge management to improve customer experience and agent productivity.

Customer support

Front

Reviewedprice clarity

Front is an AI-powered customer service platform designed to route, respond to, and measure customer conversations across multiple teams and channels. It supports complex customer work by integrating support, sales, operations, and AI agents to coordinate requests from first reply to resolution.

Customer support

Help Scout

price clarity

Help Scout is a customer support platform that integrates multiple communication channels into a single inbox and uses AI to improve response times and customer satisfaction. It offers tools for managing conversations, automating workflows, and gaining insights into customer interactions to enhance service quality and operational efficiency.

Customer supportFree planAuto-researched

Crisp

Reviewedprice clarity

Crisp is an AI-powered multichannel messaging platform designed to help businesses connect instantly with customers and leads through a shared inbox and various communication channels. It offers AI agents, workflow automation, a knowledge base, CRM, and analytics to enhance customer support, marketing, and sales teams' efficiency.

Customer supportFree plan

dragapp vs Ayudo dragapp vs Front dragapp vs Help Scout dragapp vs Crisp

Plan a switch from dragapp →

What changed

1 recorded change · latest 9/13/2026

Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.

9/13/2026
Updated: best for, features, limitations, platforms, summary
See recorded changes
bestFor
Before: ["Teams needing a shared inbox integrated with Gmail and AI-powered email management"]
After: []
features
Before: ["Shared inboxes with Kanban and list views inside Gmail","AI assists including drafts, summaries, classification, sentiment detection, and knowledge base integration"]
After: ["Shared inboxes with Kanban and list views inside Gmail","AI assists including drafts, summaries, classification, sentiment, and knowledge base integration"]
limitations
Before: ["No per-resolution fees but pricing is per user per month, which may not suit all budgets"]
After: ["AI features are included only in Plus and Pro plans, not in Starter","No per-resolution fees but pricing is per user per month"]
platforms
Before: ["Available as a Chrome extension, web app, desktop app, iOS and Android apps"]
After: ["Available as Chrome extension, web app, desktop app, iOS and Android apps"]
summary
Before: "Drag is a shared inbox platform integrated into Gmail that combines team collaboration, AI-powered email management, and automation. It supports multiple communication channels and offers AI features like drafting, classification, and autonomous agents to resolve customer emails efficiently."
After: "Drag is a shared inbox platform integrated into Gmail that combines team collaboration, AI-powered email management, and automation. It supports multiple communication channels and offers AI features like drafting, classification, and resolution to streamline customer email handling."

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Sources & research

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