IN THE FIELD GUIDE
usertold
usertold.ai
UserTold.ai records voice interviews with real users at the moment they get stuck in a product, capturing the quote, screen, and page path together as evidence for review. It supports research studies by grouping evidence into findings and integrates with tools like Linear and GitHub for issue tracking and delivery.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Sep 12, 2026
A good fit for
- Product teams needing to understand user struggles in context with direct evidence for product improvements.
- Researchers wanting to run targeted studies with real-time analysis and AI-assisted interviews inside the product.
Know the limitations
- Screen recording is only available on supported desktop browsers and requires participant permission.
- Pricing is usage-based with no subscription, which may not suit all budgeting preferences.
What you can do
- Researching why users struggle to choose a pricing plan by studying comprehension and decision context.
Features
- Voice interviews recorded during user sessions capturing quotes, screen, and page path together.
- AI-assisted follow-up questions based on research goals and participant answers.
- Screen recording review alongside transcripts and product events for context.
- Evidence forensics showing quotes, observed facts, behavioral reconstruction, and claims with page context and timestamps.
- Source-linked Findings grouping related evidence into draft findings for review and refinement.
Integrations
Not confirmed yet.
Platforms & data export
Not confirmed yet.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
A practical workflow
- Install the project script once, set study goals and participant tasks, and define pages where users can join.
- Interview users in your product with consent, recording conversation and product use including screen recording where available.
- Review evidence cards linked to participant quotes and actions with timestamps and page context.
- Group related evidence into draft findings, review and mark findings as ready before sending to issue trackers.
- Send reviewed findings to Linear or GitHub with evidence links for product triage or delivery.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
Filter alternatives →Candidates based on category and primary feature. Check feature and pricing differences before switching.
Plan a switch from usertold →What changed
Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.
No changes recorded yet.