IN THE FIELD GUIDE
useroam
useroam.com
Useroam is a cloud-based hotspot and WiFi marketing platform that complies with 5651 logging regulations. It transforms guest WiFi into a measurable marketing channel by combining guest access, legal log storage, campaigns, and reporting in one platform.
THE PRODUCT, BEYOND THE PITCH
Automatically researched · Not editorially reviewed · Sources checked Sep 12, 2026
A good fit for
- Businesses seeking to convert guest WiFi into a marketing channel with legal compliance and automated campaigns.
Know the limitations
Not confirmed yet.
What you can do
- Hotels can use it for guest communication from check-in to post-checkout with PMS integration and satisfaction tracking.
- Cafes and restaurants can use QR menus, table ordering, and loyalty features integrated with WiFi marketing.
Features
- 5651 compliant logging with signed, timestamped access records.
- Integration with 9 firewalls including Sophos, FortiGate, MikroTik, Palo Alto, Zyxel.
- Cloud-based SaaS platform that installs over existing networks without hardware.
- WiFi marketing campaigns via WhatsApp and SMS with automated triggers and coupon tracking.
- Smart surveys that direct satisfied guests to Google reviews and dissatisfied guests to feedback.
Integrations
Not confirmed yet.
Platforms & data export
Not confirmed yet.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
A practical workflow
- Guests connect via a branded welcome page and verify via SMS, WhatsApp, or room number within seconds.
- Each connection becomes permissioned guest data including visit frequency, preferences, and satisfaction, consolidated in a single profile.
- Automated campaigns send WhatsApp/SMS messages and surveys to the right guests at the right time, with autopilot handling execution.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
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Plan a switch from useroam →What changed
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