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In the field guide

Slack

slack.com

Slack is an AI-powered work platform designed to connect teams, manage projects, automate workflows, and facilitate secure collaboration. It integrates with numerous apps and offers AI features like Slackbot, AI-powered search, and Slack CRM to enhance productivity and streamline communication.

The product, beyond the pitch

Editorially reviewed · Sources checked Nov 1, 2026

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A good fit for

  • Teams and businesses seeking to improve communication, automate workflows, and integrate multiple tools in one platform.
  • Organizations requiring secure collaboration with external partners and clients.

Know the limitations

  • Some advanced AI features and integrations require paid plans.

What you can do

  • Managing projects and tasks collaboratively within channels and lists.
  • Collaborating securely with clients, vendors, and partners using Slack Connect.

Features

  • Slackbot, a personal AI agent that coordinates work across connected apps and agents and works in channels.
  • AI-powered search that provides access to the company’s entire memory for fast answers.
  • Slack CRM, a conversational CRM powered by Slackbot to capture contacts and move deals forward within conversations.
  • Channels as flexible, transparent spaces for team collaboration, sharing files, and automating processes.
  • Huddles, a built-in video tool with AI-generated meeting notes.

Integrations

Not confirmed yet.

Platforms & data export

Not confirmed yet.

Slack pricing

No plans recorded yet.

THE COST FOR YOUR TEAM

Go beyond the starting price.

Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.

Known monthly subtotal

$0.00/month

1 of 1 tools could not be priced with these inputs, so this is not the full cost.

Plan costs based on your requirements
Tool / planMonthlyPer yearWhat this assumes
Slack logoSlackNo pricing recorded yet. Check the official site, or ask the owner to add it.

A practical workflow

  1. Create channels for projects or teams to collaborate transparently and share files.
  2. Use Slack Connect channels to collaborate securely with external customers, partners, and agencies.
  3. Leverage AI recaps to get daily summaries of channels and threads to save time and stay informed.

Based on the sources below. Editorial review does not imply hands-on product testing.

Alternatives to explore

Filter alternatives →

Candidates based on category and primary feature. Check feature and pricing differences before switching.

Plan a switch from Slack →

What changed

1 recorded change · latest 11/1/2026

Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.

  1. Updated: best for, features, free plan, integrations, limitations, plans, summary, use cases, walkthrough

    See recorded changes
    bestFor

    Before: ["Teams and businesses seeking to improve communication, collaboration, and productivity with AI-enhanced tools.","Organizations needing secure, scalable, and integrated communication platforms with extensive app support."]

    After: ["Teams and businesses seeking to improve communication, automate workflows, and integrate multiple tools in one platform.","Organizations requiring secure collaboration with external partners and clients."]

    features

    Before: ["Channels provide flexible, transparent spaces for team collaboration, project discussion, file sharing, and process automation.","Slackbot is a personal AI agent that understands conversations, files, and projects to assist teams and automate tasks.","Slack Connect enables secure real-time collaboration with clients, vendors, and partners outside your company.","Huddles provide built-in audio and video meetings with AI-generated meeting notes.","AI-powered search enables users to find answers from conversations and shared files quickly."]

    After: ["Slackbot, a personal AI agent that coordinates work across connected apps and agents and works in channels.","AI-powered search that provides access to the company’s entire memory for fast answers.","Slack CRM, a conversational CRM powered by Slackbot to capture contacts and move deals forward within conversations.","Channels as flexible, transparent spaces for team collaboration, sharing files, and automating processes.","Huddles, a built-in video tool with AI-generated meeting notes."]

    freePlan

    Before: true

    After: "Not recorded"

    integrations

    Before: ["Integrates with over 2,600 apps including Salesforce, Jira, Google Drive, ChatGPT, and more."]

    After: []

    limitations

    Before: []

    After: ["Some advanced AI features and integrations require paid plans."]

    plans

    Before: [{"name":"Free","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":0,"monthly":0,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Pro","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":8.75,"perSeat":true,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Business+","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":18,"perSeat":true,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Enterprise+","note":"Contact the provider for a quote.","annual":null,"monthly":null,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]

    After: []

    summary

    Before: "Slack is an AI-powered work platform designed to connect teams, manage projects, automate workflows, and facilitate secure collaboration. It integrates with over 2,600 apps and offers features like channels, Slackbot AI assistant, and Slack Connect for external collaboration."

    After: "Slack is an AI-powered work platform designed to connect teams, manage projects, automate workflows, and facilitate secure collaboration. It integrates with numerous apps and offers AI features like Slackbot, AI-powered search, and Slack CRM to enhance productivity and streamline communication."

    useCases

    Before: ["Managing projects and tasks collaboratively within channels and lists.","Collaborating securely with external partners and clients using Slack Connect channels."]

    After: ["Managing projects and tasks collaboratively within channels and lists.","Collaborating securely with clients, vendors, and partners using Slack Connect."]

    walkthrough

    Before: ["Create channels to organize conversations by project, topic, or team, which can be public or private.","Invite external users to Slack Connect channels via email to collaborate securely with outside organizations."]

    After: ["Create channels for projects or teams to collaborate transparently and share files.","Use Slack Connect channels to collaborate securely with external customers, partners, and agencies.","Leverage AI recaps to get daily summaries of channels and threads to save time and stay informed."]

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Sources & research

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