IN THE FIELD GUIDE
rightcom
rightcom.com
Collecting and analyzing customer feedback via surveys. CRM software for a 360 view of customers. Survey software supporting NPS, CSAT, CES question types and omni-channel distribution.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Sep 11, 2026
A good fit for
- Businesses seeking comprehensive customer experience management solutions in Africa and beyond
Know the limitations
- Queue management free plan limits to 50 tickets per day and one queue with one user
What you can do
- Collecting and analyzing customer feedback via surveys
- Managing customer support tickets across multiple channels
Features
- CRM software for a 360 view of customers
- Survey software supporting NPS, CSAT, CES question types and omni-channel distribution
- Helpdesk support across multiple channels
- Queue management system with mobile apps and digital signage
- Chatbot creation without coding skills
Integrations
- Integrates with Salesforce, Hubspot, Slack, Intercom, Microsoft Teams, Mailchimp
Platforms & data export
- Real-time dashboards and reports available
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Cheapest fit for 1 person, all 1 tools
$0.00/month
$0.00 a year on these plans.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
FreeCheapest fit Flat subscription | $0.00 | $0.00 | Automatically extracted from the linked pricing source. Confirm usage, taxes and terms with the provider. |
A practical workflow
- Create a free account with email and mobile number to start using survey or queue management software without credit card
- Set up your first smart queue after account creation with valid email and mobile number
- Start using helpdesk software immediately after account creation with valid email and mobile number
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
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