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IN THE FIELD GUIDE

reputation-genius

reputation-genius.com

Reputation Genius is an AI-powered reputation management software designed for local service businesses to automate review collection, AI responses, unified messaging, and CRM. It supports industries like HVAC, plumbing, dental, salons, and more, helping businesses grow through automated reputation monitoring and customer engagement.

THE PRODUCT, BEYOND THE PITCH

Automatically researched · Not editorially reviewed · Sources checked Sep 14, 2026

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A good fit for

  • Local service businesses such as HVAC contractors, plumbers, electricians, roofers, dental practices, landscapers, home cleaning services, pest control, garage door companies, painters, flooring contractors, locksmiths, auto repair shops, and barber shops.

Know the limitations

Not confirmed yet.

What you can do

  • Automate reputation management to dominate local search and convert customer interactions into positive reviews.

Features

  • Automated review collection and response management across platforms.
  • Unified messaging inbox consolidating customer conversations from Facebook, Web Chat, SMS, Email, and more.
  • CRM with lead tracking and automated follow-ups to close more deals.
  • Social Media Planner to plan and schedule posts across major platforms.
  • Webchat widget to convert website visitors into leads instantly with intelligent chat.

Integrations

  • Integrates with Google, Facebook, QuickBooks, Zapier, Slack, WhatsApp, Shopify, LinkedIn, Clio, and TikTok for seamless workflow automation.

Platforms & data export

  • Web-based platform accessible via browser with mobile app support for lead management.
  • Full data export available anytime, including on cancellation.

THE COST FOR YOUR TEAM

Go beyond the starting price.

Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.

Cheapest fit for 1 person, all 1 tools

$97.00/month

$1,164.00 a year on these plans.

Plan costs based on your requirements
Tool / planMonthlyPer yearWhat this assumes
reputation-genius logoreputation-genius

EssentialsCheapest fit

Flat subscription

$97.00$1,164.00

Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.

reputation-genius logoreputation-genius

Professional

Flat subscription

$297.00$3,564.00

Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.

reputation-genius logoreputation-genius

Platinum

Flat subscription

$497.00$5,964.00

Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.

A practical workflow

  1. Connect Google, Facebook, and other accounts quickly; automate review monitoring and responses with AI; watch reputation and customer base grow.
  2. Ongoing support includes email support with SLA response times and additional calls scheduled as needed.

Based on the sources below. Editorial review does not imply hands-on product testing.

Alternatives to explore

Filter alternatives →

Candidates based on category and primary feature. Check feature and pricing differences before switching.

Getautoreview logo

AutoReview is a software platform designed to automate the collection of customer reviews via email and SMS, embed review widgets on websites, and manage a public review microsite. It integrates with Google, Yelp, and Trustpilot and is built primarily for local and home-service businesses to increase their Google reviews automatically without manual follow-up.

Plan a switch from reputation-genius →

What changed

1 recorded change · latest 9/14/2026

Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.

  1. Updated: features, integrations, plans, summary, switching, use cases, walkthrough

    See recorded changes
    features

    Before: ["Automated review collection and response management across platforms.","Unified messaging inbox consolidating customer conversations from Facebook, Web Chat, SMS, Email, and more.","CRM with lead tracking and automated follow-ups to close more deals.","AI automation for marketing and customer engagement 24/7."]

    After: ["Automated review collection and response management across platforms.","Unified messaging inbox consolidating customer conversations from Facebook, Web Chat, SMS, Email, and more.","CRM with lead tracking and automated follow-ups to close more deals.","Social Media Planner to plan and schedule posts across major platforms.","Webchat widget to convert website visitors into leads instantly with intelligent chat."]

    integrations

    Before: ["Integrates with Google, Facebook, QuickBooks, Zapier, Slack, WhatsApp, Shopify, LinkedIn, Clio, and TikTok."]

    After: ["Integrates with Google, Facebook, QuickBooks, Zapier, Slack, WhatsApp, Shopify, LinkedIn, Clio, and TikTok for seamless workflow automation."]

    plans

    Before: []

    After: [{"name":"Essentials","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":97,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Professional","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":297,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Platinum","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":null,"monthly":497,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]

    summary

    Before: "Reputation Genius is AI-powered reputation management software designed for local service businesses to automate review collection, AI responses, unified messaging, and CRM. It supports industries like HVAC, plumbing, dental, salons, and more, helping businesses grow through automated reputation monitoring and customer engagement."

    After: "Reputation Genius is an AI-powered reputation management software designed for local service businesses to automate review collection, AI responses, unified messaging, and CRM. It supports industries like HVAC, plumbing, dental, salons, and more, helping businesses grow through automated reputation monitoring and customer engagement."

    switching

    Before: []

    After: ["Users can upgrade plans anytime to unlock advanced features."]

    useCases

    Before: ["Automating review generation and monitoring online reputation for local service businesses.","Engaging customers and growing business through unified messaging and AI-powered tools."]

    After: ["Automate reputation management to dominate local search and convert customer interactions into positive reviews."]

    walkthrough

    Before: []

    After: ["Connect Google, Facebook, and other accounts quickly; automate review monitoring and responses with AI; watch reputation and customer base grow.","Ongoing support includes email support with SLA response times and additional calls scheduled as needed."]

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Sources & research

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