Paperchat logo

IN THE FIELD GUIDE

Paperchat

paperchat.co

Paperchat is an AI live chatbot service designed for online stores to chat with customers in real-time. It learns products, policies, and pages to answer questions across website, Telegram, Instagram, and Messenger, integrating live product and order details and handing over to humans when needed.

THE PRODUCT, BEYOND THE PITCH

Automatically researched · Not editorially reviewed · Sources checked Oct 12, 2026

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A good fit for

  • Businesses wanting a chatbot that operates across multiple messaging platforms with a single shared inbox.

Know the limitations

Not confirmed yet.

What you can do

  • Answering customer questions about orders, sizing, refunds, and product availability in real-time.

Features

  • Looks up live product and order details to answer customer queries.
  • Captures lead information mid-conversation and stores it with the full transcript.
  • Hands over conversations to human agents seamlessly within the same thread when needed.
  • Supports answering in over 58 languages automatically matched to customer input without extra setup.
  • Connects to multiple messaging platforms including website widget, Telegram, Instagram direct messages, and Facebook Messenger with unified inbox.

Integrations

  • Integrates with Shopify, WooCommerce, WordPress, Stripe, Paddle, Printify, Zapier, Pipedrive, Attio, ClickUp, Resend, Google Maps, Sanity, Storyblok, Apify, Firecrawl, Tavily, CoinGecko, and more via MCP servers.
  • Supports Zapier MCP to connect thousands of additional apps including Slack, HubSpot, Mailchimp, and Google Calendar.

Platforms & data export

  • Conversation history is stored and searchable for review and analytics.

THE COST FOR YOUR TEAM

Go beyond the starting price.

Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.

Cheapest fit for 1 person, all 1 tools

$35.00/month

$420.00 a year on these plans.

Plan costs based on your requirements
Tool / planMonthlyPer yearWhat this assumes
Paperchat logoPaperchat

BasicCheapest fit

Flat subscription

$35.00$420.00

Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.

Paperchat logoPaperchat

Pro

Flat subscription

$99.00$1,188.00

Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.

Paperchat logoPaperchat

Enterprise

Flat subscription

$399.00$4,788.00

Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.

A practical workflow

  1. Point Paperchat at your store by pasting your website address; it reads your pages and additional documents for training.
  2. Connect store actions to enable live catalogue search, order status reading, and policy quoting without coding.
  3. Deploy the chatbot widget on your website with one line of script and connect messaging platforms for unified conversations.

Based on the sources below. Editorial review does not imply hands-on product testing.

Alternatives to explore

Filter alternatives →

Candidates based on category and primary feature. Check feature and pricing differences before switching.

hyperleap logo

Hyperleap AI offers an AI front desk chatbot for small businesses that answers visitor questions from the business's own content, collects visitor details before chat, and emails the team a transcript. It operates 24/7 across website, WhatsApp, Instagram DM, and Facebook Messenger, providing lead capture, appointment booking, and conversation summaries.

Getadelante logo

Getadelante

✓ Reviewed

Adelante offers a managed AI customer support agent specifically designed for Shopify and direct-to-consumer ecommerce brands. The agent automates support tasks such as checking orders, executing returns and address changes, recommending products, and handing off tickets with full context to human agents.

Getliveline logo

Getliveline

✓ Reviewed

Liveline is a chat automation software that responds to WhatsApp, Instagram, and Facebook messages outside business hours using AI trained with your business information. It collects details for quotes and escalates conversations to your team when human intervention is needed, all managed in a single inbox.

Plan a switch from Paperchat →

What changed

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Sources & research

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