IN THE FIELD GUIDE
Mapster
mapster.io
Mapster is a customer feedback survey tool designed for SaaS, startups, and ecommerce businesses. It enables in-product surveys like NPS, CSAT, and PMF, linking every response to a real user and allowing segmentation by plan, role, or location.
THE PRODUCT, BEYOND THE PITCH
Editorially reviewed · Sources checked Oct 9, 2026
A good fit for
- SaaS companies, startups, and ecommerce businesses seeking detailed, user-linked customer feedback.
Know the limitations
- Monthly response limits apply per plan; surveys pause collecting new responses when the limit is reached until reset or upgrade.
What you can do
- Track NPS by segment to understand customer loyalty across different user groups.
- Measure CSAT at key moments such as after onboarding or support interactions to assess satisfaction.
- Run microsurveys triggered in-product at the right moment to get quick feedback without interrupting user flow.
Features
- Collect NPS, CSAT, and PMF surveys in-product with user linkage and segmentation.
- Conditional logic in surveys to route users to relevant questions and improve completion rates.
- Multiple survey distribution methods including in-product widget, shareable links, and embedding.
- Integration with Slack for alerts on new responses and Zapier for automation with 6,000+ apps.
- Export survey data in Excel and CSV formats.
Integrations
Not confirmed yet.
Platforms & data export
Not confirmed yet.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
A practical workflow
- Analyze feedback by linking every response to the user and context to understand who said what and why.
- Build surveys with conditional logic to route users to relevant questions based on their responses, improving feedback quality.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
Filter alternatives →Candidates based on category and primary feature. Check feature and pricing differences before switching.
Plan a switch from Mapster →What changed
No changes recorded yet
Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.
No changes recorded yet.
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