IN THE FIELD GUIDE
knoku
knoku.com
Helps SaaS teams provide AI-powered customer support by answering user questions from product documentation and internal knowledge bases. Crawls public documentation websites and keeps the index fresh on a schedule without framework lock-in. Syncs Markdown files from GitHub repositories automatically on each commit with citations back to the source files.
THE PRODUCT, BEYOND THE PITCH
Automatically researched · Not editorially reviewed · Sources checked Sep 11, 2026
A good fit for
- Growing SaaS teams looking to automate support and improve documentation accessibility.
- Enterprises requiring single sign-on (SSO) and organizational audit logs for compliance.
Know the limitations
Not confirmed yet.
What you can do
- Helps SaaS teams provide AI-powered customer support by answering user questions from product documentation and internal knowledge bases.
- Enables teams to identify and fill knowledge gaps by analyzing repeated questions and missing documentation.
Features
- Crawls public documentation websites and keeps the index fresh on a schedule without framework lock-in.
- Syncs Markdown files from GitHub repositories automatically on each commit with citations back to the source files.
- Indexes and syncs internal knowledge from Notion, Confluence, Jira, Zendesk Help Center, and OpenAPI specifications.
- Provides an AI-powered widget, Slack and Discord bots, MCP server, and API for answering questions with citations across multiple channels.
- Tracks user questions, knowledge gaps, deflection metrics, traffic sources, and repeated questions in one analytics dashboard.
Integrations
Not confirmed yet.
Platforms & data export
- Supports exporting deflection data in CSV format.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Cheapest fit for 1 person, all 1 tools
$0.00/month
$0.00 a year on these plans.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
Try Knoku on your docsCheapest fit Flat subscription | $0.00 | $0.00 | Automatically extracted from the linked pricing source. Confirm usage, taxes and terms with the provider. |
Enterprise Flat subscription | By quote | — | Priced by quote — ask the provider for a figure. Contact the provider for a quote. |
A practical workflow
- Connect knowledge sources such as public docs sites, GitHub repos, workspace tools, OpenAPI specs, and files into one synced product knowledge index.
- Search runs at the section level to provide exact steps or parameters from multiple documents with citations.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
Filter alternatives →Candidates based on category and primary feature. Check feature and pricing differences before switching.
Plan a switch from knoku →What changed
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