knoku

Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.

1. 9/16/2026

   Updated: best for, export formats, features, plans, summary, use cases, walkthrough

   See recorded changes

   bestFor

   Before: ["Growing SaaS teams looking to automate support and improve documentation accessibility.","Enterprises requiring single sign-on (SSO) and organizational audit logs for compliance."]

   After: ["Growing SaaS teams needing integrated AI-powered knowledge assistants without per-seat charges."]

   exportFormats

   Before: ["Supports exporting deflection data in CSV format."]

   After: ["Supports exporting deflection data as CSV files."]

   features

   Before: ["Crawls public documentation websites and keeps the index fresh on a schedule without framework lock-in.","Syncs Markdown files from GitHub repositories automatically on each commit with citations back to the source files.","Indexes and syncs internal knowledge from Notion, Confluence, Jira, Zendesk Help Center, and OpenAPI specifications.","Provides an AI-powered widget, Slack and Discord bots, MCP server, and API for answering questions with citations across multiple channels.","Tracks user questions, knowledge gaps, deflection metrics, traffic sources, and repeated questions in one analytics dashboard."]

   After: ["Crawls public documentation websites and keeps the index fresh on a schedule without framework lock-in.","Syncs Markdown files from GitHub repositories automatically on each commit with citations back to the source files.","Provides a widget, Slack bot, Discord bot, MCP server, and API to deliver cited AI answers across multiple channels.","Tracks support deflection, traffic, repeated questions, and knowledge gaps with analytics and reporting dashboards."]

   plans

   Before: [{"name":"Try Knoku on your docs","note":"Automatically extracted from the linked pricing source. Team allowances are unconfirmed; flat and free estimates are limited to one person. Confirm usage, taxes and terms with the provider.","annual":0,"monthly":0,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Enterprise","note":"Contact the provider for a quote.","annual":null,"monthly":null,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]

   After: [{"name":"Try Knoku on your docs","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":0,"monthly":0,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false},{"name":"Enterprise","note":"Contact the provider for a quote.","annual":null,"monthly":null,"perSeat":false,"currency":"USD","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]

   summary

   Before: "Helps SaaS teams provide AI-powered customer support by answering user questions from product documentation and internal knowledge bases. Crawls public documentation websites and keeps the index fresh on a schedule without framework lock-in. Syncs Markdown files from GitHub repositories automatically on each commit with citations back to the source files."

   After: "Customer support teams can reduce ticket volume by deflecting common questions with AI-powered cited answers. Crawls public documentation websites and keeps the index fresh on a schedule without framework lock-in. Syncs Markdown files from GitHub repositories automatically on each commit with citations back to the source files."

   useCases

   Before: ["Helps SaaS teams provide AI-powered customer support by answering user questions from product documentation and internal knowledge bases.","Enables teams to identify and fill knowledge gaps by analyzing repeated questions and missing documentation."]

   After: ["Customer support teams can reduce ticket volume by deflecting common questions with AI-powered cited answers.","Product and documentation teams can identify knowledge gaps and repeated questions to improve documentation."]

   walkthrough

   Before: ["Connect knowledge sources such as public docs sites, GitHub repos, workspace tools, OpenAPI specs, and files into one synced product knowledge index.","Search runs at the section level to provide exact steps or parameters from multiple documents with citations."]

   After: ["Connect knowledge sources such as public docs sites, GitHub repos, workspace tools, OpenAPI specs, and files into one synced product knowledge index.","Knoku organizes connected content around product knowledge, grouping related information from different sources and marking sources as public or internal for access control.","Sources stay connected and automatically re-sync or re-crawl on a schedule, processing only changed content to keep the index fresh without manual rebuilds."]