IN THE FIELD GUIDE
gridex
gridex.ai
Gridex is an AI business suite offering booking and front desk, customer support, language learning, and CNC manufacturing quoting through a single account with single sign-on. It includes three AI products: SupportHub for customer support, QuoteForge for instant manufacturing quotes from CAD files, and Teacher for personalized lessons.
THE PRODUCT, BEYOND THE PITCH
Automatically researched · Not editorially reviewed · Sources checked Sep 14, 2026
A good fit for
- Machine shops needing fast, detailed manufacturing quotes
Know the limitations
- Teacher product is currently in beta
What you can do
- Customer support via chat, webshop, Messenger, WhatsApp, and phone
Features
- AI customer support answering questions on chat and phone
- AI phone assistant that answers and routes calls 24/7
- Instant manufacturing quotes from CAD or STEP part files
Integrations
Not confirmed yet.
Platforms & data export
Not confirmed yet.
THE COST FOR YOUR TEAM
Go beyond the starting price.
Published plan prices for your team size and usage. Results update as you type. Taxes, currency conversion and unlisted add-ons are excluded, and anything the source did not state is called out rather than guessed.
Known monthly subtotal
$0.00/month
1 of 1 tools could not be priced with these inputs, so this is not the full cost.
| Tool / plan | Monthly | Per year | What this assumes |
|---|---|---|---|
| No pricing recorded yet. Check the official site, or ask the owner to add it. | |||
A practical workflow
- SupportHub answers product and order questions on website and shop, shows matching products, and helps customers toward checkout.
- Set up phone assistant greetings, questions, routing rules, and handoff to team without coding.
Based on the sources below. Editorial review does not imply hands-on product testing.
Alternatives to explore
Filter alternatives →Candidates based on category and primary feature. Check feature and pricing differences before switching.
Plan a switch from gridex →What changed
Changes to the facts recorded here, not a live scan of every vendor update. Save this tool to follow updates in your account.
Updated: best for, features, limitations, summary, use cases, walkthrough
See recorded changes
bestForBefore: []
After: ["Machine shops needing fast, detailed manufacturing quotes"]
featuresBefore: ["AI customer support answering questions on chat, webshop, WhatsApp, Messenger, and phone.","AI phone assistant that answers and routes calls 24/7, takes details, and routes complex calls to the right person."]
After: ["AI customer support answering questions on chat and phone","AI phone assistant that answers and routes calls 24/7","Instant manufacturing quotes from CAD or STEP part files"]
limitationsBefore: ["Teacher product is currently in beta, indicating it may be incomplete or experimental."]
After: ["Teacher product is currently in beta"]
summaryBefore: "Customer support automation across multiple channels including web chat, webshop, social messaging, and phone. AI customer support answering questions on chat, webshop, WhatsApp, Messenger, and phone. AI phone assistant that answers and routes calls 24/7, takes details, and routes complex calls to the right person."
After: "Gridex is an AI business suite offering booking and front desk, customer support, language learning, and CNC manufacturing quoting through a single account with single sign-on. It includes three AI products: SupportHub for customer support, QuoteForge for instant manufacturing quotes from CAD files, and Teacher for personalized lessons."
useCasesBefore: ["Customer support automation across multiple channels including web chat, webshop, social messaging, and phone.","Manufacturing quoting automation by generating instant quotes from CAD files for machine shops."]
After: ["Customer support via chat, webshop, Messenger, WhatsApp, and phone"]
walkthroughBefore: ["During live calls, SupportHub transcribes conversations in real time and searches uploaded product info to provide immediate answers without callbacks."]
After: ["SupportHub answers product and order questions on website and shop, shows matching products, and helps customers toward checkout.","Set up phone assistant greetings, questions, routing rules, and handoff to team without coding."]