THE COSTPERSEAT FIELD GUIDE
Find the right tools for your work. Check their limits, compare what you’ll actually pay, and keep an eye on what changes.
Qaul AI offers AI receptionist and call answering services that automate conversations, appointments, and FAQs to prevent missed calls and improve customer support. It integrates with CRM, calendar, and call systems to provide 24/7 availability and human-like interactions.
RDI provides AI-powered customer experience solutions combining human agents and automation to improve service quality and operational efficiency. Their offerings include AI tools, analytics, outsourcing, and consulting tailored to enhance customer interactions and business outcomes.
Egentify is an AI customer service chatbot and help desk designed for Shopify and WooCommerce stores that resolves orders, refunds, and policy inquiries via chat, voice, and email. It recognizes returning customers, processes refunds, manages carts, and provides 24/7 support with a single AI agent across multiple channels.
RAVATAR AI Avatar Platform enables businesses to create and deploy real-time interactive 3D AI avatars, digital humans, and AI holograms to enhance digital interactions across multiple platforms including web, mobile, messengers, AI kiosks, and holographic devices. It offers AI-powered digital human interfaces with features like natural speech, lip-syncing, and true-to-life movements to improve customer engagement and automate operations.
Chatlio is a live chat software that integrates website chat directly into Slack, allowing teams to respond to visitors without leaving Slack. It supports full widget customization, visitor context, and multiple operators per chat, with additional integrations planned for Discord and Microsoft Teams.
AI Agent that autonomously solves warranty claims and repair requests based on company policies. Self-service portal that collects fully documented warranty claims, returns, repairs, and spare part requests across all SKUs and markets.
Clarwiz is an AI operating system that runs or assists support, sales, and operations teams by maintaining a shared memory of the business to provide quick customer answers and reduce busywork. It automates end-to-end workflows such as refunds, returns, reorders, and leads, improving operational speed and revenue recovery.
Supporting product teams by automating ticket handling, surfacing insights, and enabling smarter customer experiences. AI agents that understand intent, reason, decide, and take action using business policies for end-to-end customer support. AI-surfaced insights that uncover knowledge gaps and provide actionable recommendations to optimize AI workflows and reduce costs.
Hostara is a virtual co-host for Airbnb hosts, B&Bs, and short lets that answers routine guest questions on WhatsApp 24/7 using a knowledge base trained on the property, rules, and tone of voice. It handles common inquiries in over 50 languages, shares local recommendations, checks in mid-stay, and escalates sensitive or out-of-scope questions to the host to maintain control and compliance with Airbnb messaging policies.
InsertChat provides AI assistants for websites and phone receptionists that answer customer questions using the business's own information, capture leads, book appointments, and escalate complex queries to human agents. It supports both text and voice interactions and integrates with CRM and live inbox systems for seamless handoff and management.
Kustomer is an AI-native customer service CRM platform that unifies conversations, automates workflows, and powers omnichannel customer experience to build lasting customer relationships and optimize business outcomes. It provides a unified data foundation, seamless orchestration at scale, and easy no-code setup for customer support teams.
TezCode is an AI software factory based in Tashkent that automates business processes using AI agents, chatbots, and other AI-driven solutions. It offers multiple products and services aimed at systematizing business operations across various industries.
Typewise is an AI customer experience platform that resolves support requests end to end across multiple channels and languages, allowing businesses to automate customer service with human oversight. It integrates with over 3,500 tools and uses AI operators to build and improve support workflows without coding.
Invent is a platform for creating, launching, and managing AI assistants that automate customer engagement across multiple channels. It supports intelligent, customizable assistants with features like multilingual support, live agent handoff, and self-learning from conversations.
Voiceflow is a platform for building, launching, and scaling AI chat and voice agents focused on customer support and experience automation. It supports collaborative design, integrates with multiple AI models, and offers enterprise-grade security and observability features.
Zendesk is an AI-driven customer service platform that centralizes inquiries from multiple channels to provide fast and accurate resolutions. It integrates AI agents that learn and improve continuously, supporting complex workflows and enabling up to 80% automation in customer support.
Zendesk is an AI-first customer service platform that delivers faster, higher quality resolutions by integrating AI agents, analytics, and a unified service ecosystem. It supports multiple channels and automates complex workflows to improve service quality, speed, and scale.
Collecting and analyzing customer feedback via surveys. CRM software for a 360 view of customers. Survey software supporting NPS, CSAT, CES question types and omni-channel distribution.