captivewifi

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1. 10/9/2026

   Updated: best for, features, limitations, plans, sources, summary, use cases, walkthrough

   See recorded changes

   bestFor

   Before: ["Hospitality venues such as restaurants, hotels, bars, pubs, and golf clubs seeking to capture first-party guest data and improve CRM and loyalty integration."]

   After: ["Hospitality venues seeking to convert guest WiFi connections into actionable guest data and loyalty enrollment.","Businesses wanting to increase guest opt-in rates and real-time CRM synchronization without manual work."]

   features

   Before: ["CaptiveWiFi provides a branded guest WiFi portal with white-label options and video on entry.","Live guest dashboard shows real-time information about guests connected, including VIPs and loyalty members.","WiFi to loyalty integration enrolls guests into loyalty programs within 15 seconds with direct integrations to platforms like Leat, Como, Paytronix, and Square.","One Login recognizes returning devices instantly, allowing guests to connect without filling forms repeatedly.","If device ID changes due to MAC randomization, One Login requests only email to match profile in two seconds."]

   After: ["Guest WiFi Portal with white-label branding and video on entry.","Live Guest Dashboard showing real-time guest connections, including walk-ins, VIPs, and loyalty members.","WiFi to Loyalty integration that enrolls guests into loyalty programs within 15 seconds with direct integrations to Leat, Como, Paytronix, and Square."]

   limitations

   Before: ["Booking systems only capture guests who book ahead, missing 30-40% of walk-in guests who remain unknown without WiFi capture."]

   After: ["The platform requires guests to connect to WiFi to capture their data; guests not connecting remain unknown."]

   plans

   Before: [{"name":"Starter","note":"Automatically extracted from the linked pricing source. Team allowances are unconfirmed; flat and free estimates are limited to one person. Confirm usage, taxes and terms with the provider.","annual":0,"monthly":0,"perSeat":false,"currency":"GBP","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]

   After: [{"name":"Starter","note":"Automatically extracted from the linked pricing source. Seat allowances, usage limits, taxes and terms are not confirmed — check them with the provider.","annual":0,"monthly":0,"perSeat":false,"currency":"GBP","features":[],"extraUnit":null,"unitLabel":"","maximumSeats":null,"minimumSeats":1,"includedUnits":null,"startingPrice":false,"seatsConfirmed":false}]

   sources

   Before: [{"url":"https://www.captivewifi.com/","label":"Guest WiFi Platform for Hospitality | CaptiveWiFi"},{"url":"https://www.captivewifi.com/pricing","label":"Guest WiFi Platform Pricing | CaptiveWiFi"},{"url":"https://www.captivewifi.com/features/one-login","label":"One Login - CaptiveWiFi | Connect Once. Recognised Everywhere."}]

   After: [{"url":"https://www.captivewifi.com/","label":"Guest WiFi Platform for Hospitality | CaptiveWiFi"},{"url":"https://www.captivewifi.com/pricing","label":"Guest WiFi Platform Pricing | CaptiveWiFi"}]

   summary

   Before: "CaptiveWiFi is a guest WiFi platform designed for hospitality venues to capture guest data, sync with CRM systems, and enroll guests in loyalty programs within 15 seconds. It enables venues to identify walk-in guests who are not captured by booking systems, providing real-time guest intelligence and CRM updates."

   After: "CaptiveWiFi is a guest WiFi platform designed for hospitality venues that captures guest data from walk-ins and regulars, syncing it to CRM systems and enrolling guests in loyalty programs within 15 seconds. It enables venues to identify every guest who connects to WiFi, providing real-time guest intelligence and improving guest recognition beyond traditional booking systems."

   useCases

   Before: ["Restaurants can capture every walk-in guest, not just those who booked, to build complete guest profiles.","Hotels can recover guest identities masked by OTA emails by capturing guest data via WiFi connections."]

   After: ["Capturing walk-in guests who do not book in advance to build CRM records and loyalty profiles."]

   walkthrough

   Before: ["Guest connects to WiFi and a branded portal loads on their device in under a second.","Guest identity is captured by collecting name, email, and consent; returning guests skip the form.","CRM lookup occurs in real time with platforms like SevenRooms, Klaviyo, and Airship to surface known guests within 2 seconds."]

   After: ["Guest connects to WiFi and branded portal loads in under a second.","Guest identity is captured including name, email, and consent; returning guests skip the form.","CRM lookup occurs in real time with systems like SevenRooms, Klaviyo, and Airship to surface known guests within 2 seconds.","Guest is enrolled in loyalty programs within 15 seconds via integrations with Leat, Como, Square, and others.","Team is notified with guest status such as VIP, birthday, first visit, and loyalty tier visible in the live dashboard."]